- We need your phone number so that we can contact you in an emergency if there is a problem with an order. We will not normally use your phone number for any other reason. The only time it may be given to a third party is when a courier is having difficulty delivering and then we will only disclose your phone number once we have your permission.
- You can ask us to inform you of special offers or new parts which may be of interest to you. If so requested, we may do this by telephone, fax, e-mail or post. We never do this unless you specifically request it, which you can do when you place your first order, by changing your account details, or directly with a salesman via telephone, fax, e-mail or post.
- Every credit card purchase you make at David Manners Ltd is done through SecPay Secure Server Technology. We also ask for your name and address so that we can verify that the payment details you give us are correct. This is for your security as well as ours. No credit card details are held by us unless you choose to pay by telephoning your card, when the full card number will only reside on a server which is not connected to the Internet..
- We hold information about your past purchases on our web site to enhance your shopping experience enabling you to see what you have bought in the past. The exception is orders you cancel, which are removed to conserve space after 60 days. If you do not wish this data to be shown or wish to reduce the period of time covered, please adjust in the "My account" screen
How does David Manners Ltd protect customer information?
All information held is on a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Here at our premises the information is also held in secure form and is not accessible to anyone outside of David Manners Ltd staff. This provides many security features, including:
Communication between the merchant's Site Server and RealCredit occurs via the Internet using the Simple Commerce Messaging Protocol (SCMP). SCMP uses DES and public key cryptography to provide privacy, message authentication, non-repudiation, and integrity. SCMP messages are digitally signed and converted to ASCII format ("armoured") for transmission over a Hyper Text Transfer Protocol (HTTP) connection, enabling messages to pass through firewall's and proxy servers.
Furthermore, as required by the UK Data Protection Act, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.
What about "cookies"?
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to store items in your Shopping Basket between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, except that placing items in your Shopping Basket and purchasing them. requires at least session cookies. For further details, including how to check if cookies are enabled click here
Does David Manners Ltd disclose the information we collect to outside parties?
We do not sell or trade your personal information to anyone, and we do not expect to do so in future. We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, processing credit card payments and providing customer services. Such companies and individuals may have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection Act.
Your consent
By using our Web site, you consent to the collection and use of this information solely by David Manners Ltd alone. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we may disclose it.
